46JL Privacy Policy – How We Protect Your Data

1. Introduction

46JL ("we", "our", "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming services. This Privacy Policy explains what information we collect when you use 46JL, how we use that information, who we may share it with, and what rights you have over your own data.

This policy applies to all interactions with 46JL, including visits to our website, use of our mobile app, account registration, deposits and withdrawals, customer support conversations, and participation in any games or betting markets on the platform.

By using 46JL, you agree to the collection and use of your personal data in the manner described here. If you do not agree, please do not use the platform. This Privacy Policy should be read alongside our Terms and Conditions.

2. Data We Collect

We collect personal data in two main ways: information you provide directly, and information generated automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address (for KYC verification)
• Government-issued ID details submitted during account verification
• Payment account details (e.g. GCash number or bank account name used for transactions)
• Communications you send to our support team

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the platform
• Login timestamps and session activity logs
• Gaming and betting history associated with your account
• Cookie identifiers and similar tracking data (see Section 6)

3. How We Use Your Data

We use personal data only for legitimate purposes related to operating the platform and serving our players. The table below summarises our main uses:

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4. Sharing Your Data

46JL does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share your information in the following limited circumstances:

• Payment processors: To facilitate PHP deposits and withdrawals through supported Philippine payment channels. These providers receive only the data necessary to complete the transaction.
• Identity verification providers: To carry out KYC checks as required for account verification and withdrawal processing.
• Technology and infrastructure providers: Third-party services that support platform hosting, security monitoring, and customer support tools. These providers are contractually bound to handle data securely and only as directed by us.
• Law enforcement and regulatory bodies: Where we are legally required to disclose information in response to a lawful request, court order, or to comply with applicable Philippine laws.
• Fraud prevention services: To investigate suspected fraud, cheating, or financial crime affecting the platform or its players.

Any third party receiving your data is required to maintain appropriate security standards and to use it only for the specific purpose for which it was shared.

5. Payment Data

All financial transactions on 46JL are conducted in Philippine Peso (PHP). When you make a deposit or request a withdrawal, the payment details you use — such as a GCash-registered mobile number or a local bank account name — are processed by our payment partners.

46JL does not store full bank account numbers or full e-wallet credentials on our servers. Payment details are tokenised or handled directly by our payment processors, which operate under their own security and privacy standards.

Transaction records, including amounts, dates, and payment channels used, are retained as part of your account history to support dispute resolution and to meet our legal record-keeping obligations.

6. Cookies and Tracking Technologies

46JL uses cookies and similar technologies to keep the platform working properly and to understand how players use the site. Here is a brief overview of what we use:

• Essential cookies: Required for core functions such as keeping you logged in and maintaining your session securely. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand which features are most used, where players encounter issues, and how we can improve the experience. Data collected is aggregated and not linked to individually identifiable players.
• Security cookies: Used to detect suspicious activity, protect against cross-site request forgery, and support OTP-based login verification.

Most browsers allow you to control cookie settings through their preferences menu. Disabling essential cookies may affect your ability to use certain parts of the platform.

7. Data Retention

We keep your personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, regulatory, and operational requirements. Specifically:

• Account and identity data is retained for the duration of your account and for at least five years after closure, in line with standard financial record-keeping obligations.
• Transaction records are retained for a minimum of five years after the transaction date.
• Support communications are retained for up to three years after your last interaction.
• Marketing preferences and communication logs are deleted promptly if you withdraw consent.

When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you.

8. Security Measures

Protecting your data is a technical and operational priority at 46JL. The measures we have in place include:

• SSL/TLS encryption on all data transmitted between your device and our servers
• OTP (one-time password) verification for login and sensitive account actions
• Access controls that limit which staff members can view personal data, based on their role
• Regular security assessments of our platform infrastructure
• Monitoring for unusual account activity and automated alerts for potential breaches

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You can help by using a strong, unique password for your 46JL account and keeping your registered email address secure. If you suspect unauthorised access to your account, contact our support team immediately.

9. Your Rights Over Your Data

As a 46JL player, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information on your account.
• Deletion: You can request that we delete your personal data, subject to our legal obligations to retain certain records.
• Restriction: You can ask us to restrict how we use your data while a concern or dispute is being resolved.
• Withdrawal of consent: Where we rely on your consent to process data (such as for optional communications), you can withdraw that consent at any time.
• Objection: You can object to processing carried out on the basis of our legitimate interests where you believe your rights outweigh those interests.

To exercise any of these rights, contact our support team through the in-app chat or by emailing [email protected] (plain text address — please type it manually into your email client). We will respond within a reasonable timeframe and will verify your identity before processing any request.

10. Minors

46JL is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under this age. If you believe a minor has registered on the platform, please contact us immediately so we can investigate and close the account. Any data collected from a minor that is brought to our attention will be deleted promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or the way we operate. When we make material changes, we will notify registered players via the platform or by email where practicable. The "last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of 46JL after any update constitutes your acceptance of the revised policy. If you disagree with a change, you may stop using the platform and request account closure.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, you can reach us through the in-app support chat or by emailing [email protected] (plain text — type the address directly into your email client; do not click a link). Our support team is available 24/7.

For general questions about using the platform, visit our FAQ page. For information about your account terms and rules, see our Terms and Conditions.